I went to New Orleans from Aug 20th to the 23th and stayed at La Quinta, for the 3rd time since I've had a pleasant stay the last couple times. But this last time, it was the worse. The staff was honestly pretty rude and not helpful at all. Seemed like we we're inconveniencing them when we arrived. Walking into the hotel, talk about beyond being loud and the screaming from the group inside, with the staff being right there and not controlling it was crazy. The the wi-fi didn't work, the tv didn't work, the a/c was not cooling. Then on top of that, there were kids on the floor I stayed on that went to almost every room on the floor and started pounding on all the doors and running back to their room, while their mother was right there, laughing her butt off. Told the front desk and she just smiled and said I'll take care of it. Happened multiple times, I was about to call the police until they finally did something. This place, I cant even consider this a hotel anymore, turned out to be EXTREMELY GHETTO, with no chance to enjoy your stay. I will not make any further reservations or stays with this hotel, since they don't care and laugh in your face when you show them video of what's going on.

????? The La Quinta on Camp Street in New Orleans is hands down the best La Quinta I've ever stayed at! From the moment I arrived, the customer service was absolutely exceptional. The management team is phenomenal and does an outstanding job running this property. Their professionalism, attention to detail, and commitment to guest satisfaction truly set them apart. The hotel was clean, comfortable, and welcoming, but what really stood out was the incredible customer service. It is second to none and simply unmatched. Every staff member I encountered was friendly, helpful, and genuinely cared about making my stay enjoyable. And the breakfast? Without a doubt, the best hotel breakfast I've had in all of my years of traveling and staying in hotels. The variety, quality, and presentation exceeded my expectations. If you're visiting New Orleans, I highly recommend staying here. This hotel has set the standard for excellence, and I will definitely be returning!

If I could give 0, I would. I am beyond disgusted and extremely disappointed with my stay at La Quinta Downtown New Orleans. This was, without question, one of the worst hotel experiences I have ever had. From the beginning of our stay, the toilet in our room was clogged and remained unusable for TWO FULL DAYS. We repeatedly notified the front desk, yet nothing was done in a timely manner. We were literally unable to use the restroom in our own hotel room and were forced to leave our room to find a bathroom elsewhere. That is completely unacceptable for any hotel. As if that wasn’t bad enough, the shower head completely fell out of the wall. We immediately reported it, yet it was never repaired during our entire FOUR-DAY stay. We were expected to shower with a broken fixture hanging out of the wall, despite repeatedly notifying staff. It was not only inconvenient but also a safety concern and a clear sign that maintenance requests were being ignored. The customer service was just as terrible as the condition of the room. The staff were rude, dismissive, inattentive, and often nowhere to be found when assistance was needed. Every interaction made us feel like we were bothering them for expecting a clean, functional room. Despite multiple complaints, no one took ownership of the issues or made any meaningful effort to resolve them. The final straw was checkout day. We accidentally overslept and missed checkout. Rather than simply knocking on the door repeatedly, calling the room, or handling the situation with basic professionalism, the hotel called the police on us. Having law enforcement show up because we accidentally slept past checkout was humiliating, unnecessary, and completely over the top. It’s astonishing that the hotel could ignore a clogged toilet for two days and a shower head that had fallen out of the wall for four days, yet somehow had no problem responding immediately when it came to calling the police. This hotel completely failed in every area that matters: room maintenance, cleanliness, customer service, and professionalism. We paid for a comfortable stay and instead dealt with unusable plumbing, a shower that literally fell apart, rude and absent staff, and an embarrassing, unnecessary encounter with law enforcement. I would never stay here again and would strongly advise others to book elsewhere. There are far better hotels in New Orleans that actually care about their guests. This was, by far, one of the worst hotel experiences I’ve ever had.

This past weekend. The pros: room was spacious and it was a decent location The cons: couch was terrible in the room and the bed was the most uncomfortable bed I have ever been in at a hotel. One lamp didn’t work on the side of the bed, and the usb ports didn’t work either. Parking was either $50 valet or $40 with their affiliates.( I recommend finding your own. We found one for $25 a night that was a 10 min walk to hotel.)Went to front desk to get a Gatorade after all the walking and a 20 oz Gatorade was $5 and price wasn’t known till after paying. Also waited for like 5 mins for a front desk person. There were also groups of people that would just sit outside the hotel all day. The next morning our hot water stopped working. The tv was a smart tv but you can’t use any of the “smart” apps or screen casting. Just regular channels. Eventually got fed up and decided to leave early. Went to complain at the front desk, and the worker there said one moment. He left for a bit then when he returned he just asked about complaints which I gave, and after he said you’re all checked out. With no explanation of how this will be handled, or if I could be comped for anything since I was leaving early. I also still had the room keys and had to ask him if he needed them back and he said “oh yes” ,and then I stared waiting for information regarding everything not working, and leaving early. He said after a moment “what else do you want” to which I responded “what about being comped”, and he said they should contact you, and that it wasn’t handled on site at the hotel. Flash forward. Got in contact with someone, and was given a number to call. The number belonged to the front desk of the HOTEL. Even though they couldn’t handle situation when I was complaining. I was then offered points I have yet to receive since I booked through the Wyndham app. Also the bathroom toilet looked like it had poop stains. The ice machine wasn’t working on the 5th floor, but there was note notifying you in the elevator. I wasn’t aware till I got to said ice machine.

Excellent Stay - Highly Recommend I recently stayed at La Quinta and was thoroughly impressed from start to finish. The check- in process was smooth and welcoming, with staff going out their way to make me feel at home. My room was spotless, well-designed, and had attractions, yet still quiet at night. I especially appreciated the little touches, like fast Wi-Fi, and complimentary breakfast. I will definitely be returning on my next trip!

The location of the hotel is very nice for tourists. Anyone who work at front desk were slightly rude and had displeasing customer service skills. The front desk staff had my room waiting for clean towels for two days. Also, the toilet bowls rose up high as it flushes to the point it can touch your hinney (how disgusting). The breakfast food is not the best.However, the sweet sweet lady that puts it out is very lovely and works hard. If you don’t care about the breakfast and just looking for a reasonable price hotel with great location then this is your place.

While the hotel may be great location and price wise, you get what you pay for. Service was 50/50. We stayed for 6 days and some of the days the front desk staff was rude, some other days they were friendly. You can check in and out online, but they don’t warn you online that you’ll be charged a “resort fee”. The pool was closed. There were stains all over our bedding and towels. On one of the beds there was a giant yellow stain that I would think is unacceptable to use for guests. The sink struggled to drain, and some mornings, water started coming up the drain. It overall did not feel very clean and felt very old inside. We were on the 11th floor and WiFi worked badly. There is a location to purchase snacks downstairs but it wasn’t stocked that well. I would recommend a different hotel if you’re staying for a few nights.

I like this hotel with its snazzy, jazzy ambiance with a very decent price for the area. I felt secure and welcomed. Rooms were clean, would have taken a bath if I had the time. Some issues with the A/C but maintenance fixed it while I was out for the day. Wear your slippers because the hotel is older and carpet needs a good shampoo, but the hard floor was good and clean. The staff was very friendly and competent. I was here on business and would come back with my family.

This is the most disgusting hotel I have ever stayed at. The carpet is covered in a gross sticky red substance. You must wear shoes at all times in the room or your socks stick to the floor. The lamp is broken between the beds. There is no remote for our tv. Stained sheets, curtains and carpet upon entering our room is a nasty way to run a hotel. I don’t even think the room was vacuumed between the last guests and us. Do not stay here!

They will charge you $50 plus tax for valet parking and you have to pay no matter what. Because there is none parking space available anywhere. And the valet will have you to wait the longest until they feel like giving you the car. More like longer than half an hour and the hotel is not even with any capacity at all. On top of that, valet guy smoked inside your car without your consent/knowing until you can smell it. Left the cigarette on the floor BURNING the carpet floor and still standing around asking for tips. The facility has broken ice machines and trash left on the hallway overnight and still be staying still. You won’t see janitor working around for any additional amenities. Came into the room with smelly fridge and broken hair dryer. Typical, New Orleans is what really people expect to experience. La Quinta is having this facility represents their business.