The location can’t be beat. Right on Bourbon Street right in the center of all the cool dining. The check-in process went fairly quickly, their room keys are super cool. The valet guy was insanely friendly. The Bellman were very nice as well. The pool bar was fantastic and we spent an hour or so in the pool and made a ton of friends. We had a balcony that was right on Bourbon Street. It was extremely exciting when we first checked in to see all the hub on the street and watch people, however, as the hours went on and the sound was overwhelming I wished I’d had a balcony of that face into the courtyard. I would 100% stay at this hotel again I just don’t think I would get a bourbon street facing balcony. The sound level is insane level. It’s not just the people in the music from the clubs, but they have these guys that sit on the ground level and play drums with buckets for hours on end and it’s almost hard to think straight when you’re out on the balcony. just a warning otherwise everything else was really great about this hotel

Just got back from a getaway for 1 week. Amazing hotel in the heart of bourbon street. Walking distance to everything in french quarter, street cars. Friendly helpfull stafe including Caleb the door man who not only enjoys his job but takes time to talk to all guest with a smile. ( thank you Caleb for help making this trip the best week I have had in a long time) I highly recommend the bourbon balcony

I've only stayed there twice. Great staff, very accommodating and THE very best location if you want to spend your time in the French Quarter. The concierge was one of the best I've encountered. They are a bit pricey, but worth it. One negative is very small rooms...but really if you're there to enjoy Bourbon St and Jackson Square, how much time are you going to be in the room?

Okay... so the rooms I'm sure are fantastic. We, however, only leveraged the AMAZING parking garage. When we pulled in, we had the obvious look of out-of-towners. Joe (our amazing valet attendant) indicated where we could park to start our service. We rolled our window down and he said "where you parked is perfect." He was genuinely interested in our visit, and wanted us to get the most out of it. I was there with my family (6 of us) and so he had recommendations and directions like a repositioned concierge. I can't say enough positive things. The story continues! My kids couldn't hang in the heat for more than 2.5 hours so my wife and I headed back feeling pretty defeated and disappointed to be near the end of our New Orleans adventure. So we thought... The Amazing Joe pulled up with our van before we even reached the bottom of the ramp of the valet garage. I was shocked, to say the least. I asked, "how did you know we were back already?" To which he replied with the best smile, "a magician never reveals his secret!" His awesomeness didn't stop there. He could see my wife and I's disappointed face to be done so soon and after explaining the heat being the issue he offered us places we could visit for indoor adventures or really cool cemeteries we could drive through in the comfort of our van. Joe made this exchange with the Royal Sonesta (and honestly, New Orleans) the experience we wanted by just being his amazing self. The Royal Sonesta is truly lucky to have him.

If you’re looking for a great spot to stay on Bourbon Street, look no further than Royal Sonesta. My wife and I stayed for 4 days and had a great experience. The staff was very pleasant and the nearby connected jazz club, coffee place and restaurant (very pricey) were a nice touch to add to an already great location. I’ve never stayed at a place that had bellmen and doormen so that was kinda cool. Special shoutout to doorman Caleb, he was very personable and social, all while greeting guests with a boisterous, “Welcome to the Royal Sonesta!” When exiting their vehicles. I interacted in passing with the bellmen and they were always nice and sociable with guests as well. It really felt different than your normal hotel because it seemed like the staff went out of their way to make you feel welcome and that was a huge plus. The only reason I gave 4/5 for the location is that it can be noisy in the evening depending on where your room is due to vehicle and foot traffic on Bourbon. We had a room facing Bienville St so it wasn’t as loud, but there was a club 3 floors below us that you could hear everyone and a while along with passing vehicles bumping their stereos. A good sound machine or sound machine app really helped and the beds were comfy so I had no real trouble falling asleep. The outdoor pool is also nice, but it’s a little small and the chairs can fill up fast so choose your time wisely as they close at sunset. Thus, I would definitely stay here again, it’s close to everything, you’re only 5 blocks north of the riverfront and the vibe is fun (as is the people watching ?).

An amazing hotel and an amazing experience. Right as we entered the amazing doorman Caleb welcomed us very endearingly. All the staff we met were incredible and very nice. Pool was relaxing, room was clean, and location was perfect. Hoping to be back soon!

We had a wonderful stay at the Royal Sonesta l. I didn’t know what to expect; but this hotel and experience exceeded in all areas. Rooms and beds super clean and comfortable. Interior balcony double room was quiet at night and such a great experience. The breakfast at Desire was delicious and the servers there are lovely! The pool at the Sonesta is very clean and a great vibe. The bartenders there are great! Jamie served us multiple days and was super kind and had good recommendations for local music. He and The other bartender, Demarco served us in the jazz lounge as well. What an amazing show! And the drinks they made were so delightful! April at the front desk was super informative and helpful. Caleb the door man is such an amazing human! Thanks so much for the great vacation! I’ll be back ?

Doorman staff is unbelievably friendly. Got to the hotel and the front desk told me my room was ready, but if I wanted to go into it two hours early it would cost me 50$. At this point I feel like they are really trying for every penny of my money. Quoted a room rate of 728$ for the weekend, the rate some how went up 200$? Plus the 300$ for incidentals. Which I still don’t have back. Room was clean, tv never worked properly, shower was a slow drip. Also something was wrong with the bartender at the Jazz club, he was probably the most impolite person I have seen in a minute. Went to the lower end seafood restaurant at the hotel for dinner mid at very best. Honestly the only thing that saved this place for me was the door person staff. They were completely accommodating and great.

Very nice appointments and location of you want to be in the middle of it all. Pool and courtyards allow you to escape the madness that is Bourbon St. Staff are excellent and there's actually daily room cleaning (that most hotels have abandon in some form or another). It's just the noise factor you'll have to deal with if you don't book the right room.

From the moment we stepped out of our vehicle the DOORMAN helped us and I absolutely loved his energy! The entire stay was absolutely perfect! Our balcony view was PERFECT! Best birthday trip for my husband ever!