Wanda was amazing with greeting us and giving us information about the area. She was one of the best parts of the whole stay. The stay was great and not far outside new Orleans downton but far enough away to be nice and quiet. Only minus one star as the ice machine was not working.

Comfort Suites New Orleans East ruined what should have been a special weekend for my family. I stayed July 17–19 for a wedding, after driving seven hours, only to walk into a room infested with roaches. Not one or two — an infestation. It was disgusting and completely unacceptable. They attempted to move me to another room, but it was immediately clear the entire hotel has a roach problem. At that point, I refused to stay in a building that is clearly not being maintained or cleaned properly. It was the little roaches too, so that ultimately means they'll travel back woth you in suit cases please be aware of that Despite the conditions being absolutely uninhabitable, they refused to refund my $239.20. I had to scramble last?minute to find another hotel during a busy weekend, paying out of pocket again because Comfort Suites would not take responsibility for their filthy property. The front desk told me a manager would contact me. No one ever did. No apology, no follow?up, no refund nothing. This was hands down the worst hotel experience I’ve ever had, and I strongly urge anyone considering this location to stay far away. If you value cleanliness, professionalism, or basic human decency, book literally anywhere else.

Spent a night at Comfort Suites New Orleans on Bullard Avenue and had a fabulous experience - Mz Wanda checked me in and was incredibly helpful and friendly. I was looking for a great restaurant and she directed me to a great neighborhood option (and it was great - I recommend Thai NOLA!). My room was comfy and quiet, my only complaint was the couch was pretty old and tatty, but the room was clean and the towels were generous and the water hot and bed comfortable. There were plenty of plugs and charging options. The next morning breakfast was great, but the most amazing thing was that Mz Wanda came over and said hello and remembered my name! Quintessential New Orleans hospitality. Great value!

The rooms could have been a little cleaner. Especially the bathroom. A burned out light in the bathroom and a light that flashes, kind of like a haunted house when you enter the room. The area around the hotel is a bit sketchy. I wouldn't walk around outside at night. The staff was all very nice and helpful. They have a guest laundry which is very useful.

Our family came through to visit NOLA and stayed here the rooms were clean and the what made the stay great was the staff every one of them left a smile on your face. Even the overnight security was very friendly. If we ever make it back we know coming here we would feel welcomed.

We stay here every time we come to New Orleans. We were here twice in March once for my Birthday and now just because. Theres 2 night receptions that are so informational, so jolly each time we see them. They definitely made me feel welcome and help me with ideals especially on food and activities in the French Quarters. I look forward to seeing them when we come. I call them my friend I’m sorry I can’t tell you there name but you will know when you see them they make you feel at home.

We stayed at Comfort Suites New Orleans East 3/23/26 to check out on 3/27/26. I had read the Google reviews and star ratings before booking this hotel for our NOLA visit. The reviews & star ratings were all positive compared to other Choice Brand Hotels in the NOLA area. There were so many good comments about the wonderful Mz. Wanda. This is why I chose this hotel. The hotel staff are all great. The rooms are clean, the breakfast is great. Mz. Wanda is a buzz in the morning, setting up breakfast, attending to things. We had a few conversations with one of the owners while we stayed, we thought he was a nice guy. When we checked out we told him and Mz. Wanda that we want to come back to NOLA again, and will stay here again. He told us we should come for Mardi Gras because they have their own tent, bathroom, space, for the parades. He also told us they were modernizing, updating, rooms in the hotel. This is a nice hotel with friendly staff that will take care of you. I would recommend anyone looking for a place to stay in NOLA to choose this hotel. The pool is very nice clean condition. It was not open yet on our stay, but it looked like a nice pool. The location of this hotel is very convenient to all NOLA locations, North Shore, Plantations, and Mississippi coastline, located right off Interstate 10. You won't regret staying here. If you do, say hi to Mz. Wanda, she will take care of you.

Myself and my girls enjoyed our stay here at Comfort Suites New Orleans East! The staff is great, Ms Wanda at the front desk is the biggest sweetheart!! The room was clean and they came in each day to tidy up. Breakfast is a nice spread. There's absolutely no complaints here!! I will stay again. ??

We stayed for new year night and Wanda was our receptionist, she is such a good person! Warm welcome , good clean rooms, great service and a wholesome experience, French Quarter is 15 mins from here but its always crowded and 50$ for parking but here at comfort suites its worth staying back from all the traffic free parking, Also they served really good full breakfast and I just loved it , wanda you’re awesome! Definitely gonna come back again here!

All the way from Brevard county Florida home to NASA, here to ring the new year in. In and out easy no hassle, room warmed up fast hot showers plenty towels plenty REST, wake up and Mrs Wanda has 5 star diamond class breakfast better then any name brand you can imagine. Lots of parking, right next to a gas station as well, right next to highway and by way so it’s not hard to get where you’re going… if you’re going at all ?…. Think I’ll go back to sleep now… and I’m in the extra couch bed at that ? in the doubles room No hassle WiFi and lots of charging ports for devices Happy new year